Akira Fresh

Privacy Policy

Last Updated: July 2026

At Akira Fresh ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website, mobile application, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.

Information We Collect

When you use Akira Fresh, we may collect the following information:

  • Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • PIN Code
  • Billing Information
  • Order History
  • Device Information (IP address, browser type, operating system)
  • Website usage and browsing activity through cookies and analytics tools

Payment information is processed securely by our authorized payment gateway partners. Akira Fresh does not store complete debit card, credit card, or banking credentials on its servers.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Verify customer identity.
  • Provide customer support.
  • Process payments and refunds.
  • Improve our products and services.
  • Personalize your shopping experience.
  • Send order confirmations, delivery updates, and service notifications.
  • Inform you about promotions, discounts, and new product launches (where permitted).

Cookies & Analytics

Our Platform uses cookies and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyze website traffic.
  • Measure marketing campaign performance.
  • Enhance user experience.

You may disable cookies through your browser settings; however, some features of the Platform may not function properly.

Sharing of Information

Akira Fresh does not sell or rent your personal information.

Your information may be shared only with trusted third parties where necessary, including:

  • Payment gateway providers.
  • Delivery and logistics partners.
  • Customer support service providers.
  • Technology and cloud service providers.
  • Government or regulatory authorities where required by applicable law.

All such parties are required to maintain appropriate confidentiality and security standards.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we take reasonable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Marketing Communication

With your consent, we may send promotional emails, SMS, WhatsApp messages, or other communications regarding:

  • New product launches
  • Exclusive offers
  • Seasonal promotions
  • Company updates

You may opt out of receiving promotional communications at any time by using the unsubscribe option or contacting our Customer Support.

Your Rights

You may request to:

  • Access your personal information.
  • Update or correct inaccurate information.
  • Delete your account, subject to applicable legal obligations.
  • Withdraw consent for marketing communications.
  • Raise concerns regarding the processing of your personal information.

Certain information may be retained where required by applicable law or for legitimate business purposes.

Third-Party Services

Our Platform may contain links to third-party websites or services.

Akira Fresh is not responsible for the privacy practices or content of such third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

Our Platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18.

Changes to this Privacy Policy

Akira Fresh reserves the right to update or modify this Privacy Policy at any time to reflect changes in business practices, legal requirements, or operational needs.

Any updates will become effective immediately upon publication on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: Akira Fresh

Email: support@akirafresh.in

Phone: +91 85128 77877

Customer Support Hours: Monday – Sunday | 9:00 AM – 8:00 PM

Disclaimer

This Privacy Policy forms an integral part of the Terms & Conditions governing the use of the Akira Fresh Platform. By using our website or placing an order, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. Akira Fresh reserves the right to amend this Privacy Policy at any time without prior notice, and any changes will be effective immediately upon publication on the Platform.